Insights from the 2023 RPA Record Keeper Roundtable & Thinktank

Business ConferenceDuring the fifth annual RPA Record Keeper Roundtable & Thinktank in New York City, senior leaders from major firms gathered to discuss the challenges and opportunities in the world of defined contribution plans. The key themes revolved around serving the underserved 97% of participants, the responsible use of participant data, leveraging technology, and reaching small businesses through wealth advisors. The consensus was that if the industry does not better serve the 97%, government intervention could become a reality.

One critical aspect discussed was the importance of data in shaping the future of retirement planning. Without comprehensive data, the industry cannot effectively serve the underserved and provide retirement income solutions. There was also a recognition that consumers expect value in exchange for their data, highlighting the need for responsible data usage. The discussion touched on the challenges faced by different players in the retirement ecosystem, including plan sponsors, participants, advisors, and record keepers. Collaboration and standardization were emphasized as potential solutions to these challenges, with a focus on improving financial literacy and the use of auto-enrollment features. Despite immense opportunities in the DC asset market, the industry faces significant hurdles, including the threat of lawsuits and government intervention, making collaboration and innovation essential for its future success.

For a comprehensive breakdown of these discussions and insights, continue reading by visiting www.wealthmanagement.com.

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