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401k Communication with a Remote Workforce

401k Communication is important for plan participants in every organization where a self funded retirement plan is in place. When a company has a remote workforce widely distributed over multiple states, 401k Communication becomes even more important.  Today, many companies are using a remote workforce for the first time, which results in increased and new challenges for them and 401k Communication. Regular 401k communication is essential to help these remote workers maximize their retirement benefits.

At a TPSU program previously held at Vanderbilt University, a plan sponsor discussed  some of the issues she faces with 400 of her company’s 450 employees working outside the corporate office.

The plan sponsor is a trucking company and, not only are a vast majority of them are on the road, they tend to change jobs frequently and become hard to reach. Though the plan sponsor uses the citizens band or qualcomm system to communicate with truckers on the road, they are not able to easily communicate or find workers who have left the company.

TPSU Adjunct Lecturer Daniel Bryant from Sheridan Road offered suggestions such as using videos or even the company’s website to better communicate with employees. Videos can have more impact than written communications.  This is especially true when employees know the person on the video like the HR person or the plan’s advisor. Not only can they be useful for administrative issues like getting beneficiary forms, they can help employees learn about ways they can boost retirement income.

Short and uncomplicated videos recorded and produced by an employer can have a great impact. Why not consider using more videos with a message from you to reach your employees?

With millennials being the greatest percentage of the workforce, consider sending and receiving information via their mobile devices.

Steff Chalk

Steff Chalk

Managing Editor at 401kTV
Steff C. Chalk is Executive Director of The Retirement Advisor University, a collaboration with UCLA Anderson School of Management Executive Education. Steff also serves as Executive Director of The Plan Sponsor University and is current faculty of The Retirement Adviser University.
Steff Chalk

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